FAQ
Product
Are the journals handmade?
Yes, all our journals are handmade in Barcelona with great care and attention to detail.
Is each journal unique?
Yes, every journal is one of a kind, no two will ever be exactly the same.
What materials are the journals made from?
Each journal is made from leather, and every piece of leather is different, making each journal unique.
How many journals are included in each order?
Each order includes three journals.
How many sizes are available?
Two sizes are available:
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A6: 15´5 cm x 11´5 cm
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A5: 22´5 x 15´5 cm
Are the journals customizable?
Yes, we can add your initials by hand in black, red, silver and gold (included in the price)
What exactly does the journal include?
Each A6 journal set includes:
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4 charms (one with clasp)
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Numbered pieces
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Handcrafted authenticity certificate
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Bookmark
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1 small clip
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1 large clip
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2 A6 inserts: one thin and one thick (plain and lined) — approx. 14 × 10 cm
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Option to engrave initials (black, gold, silver and red)
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Linen bag for protection
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Elastic band to expand the journal’s capacity
Each A5 journal set includes:
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5 charms (1 with clasp)
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Numbered pieces
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Handcrafted authenticity certificate
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Bookmark
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2 small clips
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1 large clip
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3 A5 notebooks 21 x 14 cm (plain and lined)
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Option to engrave initials (black, gold, silver and red)
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Linen bag for protection
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Elastic band to increase capacity
Orders & Shipping
How long does it take to prepare my order?
Orders are prepared within 4 days.
Do you ship outside the European Union?
At the moment we do not, but if you have a special request please email kintusjournal.atelier@hotmail.com and we will review it.
How much does shipping cost?
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Spain: €5.90
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Rest of Europe: €13.50
What if I want to order a journal and I am not located in the European Union, the Canary Islands, or the Balearic Islands?
Please contact us at kintusjournal.atelier@hotmail.com and we will look into the best option for you.
Returns & Exchanges
Do you accept returns?
Yes, within 14 days after receiving the journal.
Do you accept exchanges?
Yes, exchanges are accepted.
Packaging
Does each journal come in its own packaging?
Yes, every journal comes with its own packaging.